Navigating insurance and payment options can feel overwhelming, but at the Salerno Wellness Center, we make it simple. Our dedicated team is here to help you understand your coverage and provide guidance on accessible, holistic care solutions. Whether you're exploring your insurance benefits or looking for alternative payment options, we're committed to ensuring your wellness journey is seamless and stress-free. Discover how we can support your health goals while working with your financial needs.
Insurance
New York
At the Salerno Wellness Center in New York, we are in-network with Fidelis Care NY, Medicare, straight Medicaid. We also accept out-of-network plans from all other insurance companies.
Connecticut
At the Salerno Wellness Center in Connecticut, we are in-network with Cigna and Medicaid. We also accept out-of-network plans from Anthem BCBS, United Healthcare, Connecticare, and Aetna, depending on your plan’s coverage and benefits.
Payment Policy
Payment Terms
- Payment is due in full at the time services are rendered unless prior arrangements have been made.
- We accept the following payment methods:
- Cash
- Checks
- Credit Cards: MasterCard, Visa, American Express, and Discover
- Extended Payment Plans: Available through CareCredit (applications available upon request).
Insurance Information
- If you have insurance, we will provide the standard forms required for filing a claim at checkout. However, it is your responsibility to file the claim and follow up with your insurance provider.
- Please note that many services provided at The Salerno Center, including supplements, are not covered by insurance companies.
- For the services covered, the insurance company may issue you our payment for the services rendered. You are responsible to inform us and subject to pay us immediately if your payment has been liquidated.
Missed Appointments
Missed appointments disrupt the practitioner’s schedule and waste valuable resources. To avoid fees associated with missed appointments, please adhere to the following cancellation policies:
- New Patients: A one-week cancellation notice is required for initial appointments.
- Established Patients: A 48-hour cancellation notice is required.
Missed Appointment Fees:
- Fees range from $100 to $200 (up to 50% of the consultation fee) for missed appointments without the required notice.
Returned Checks and Collection Fees
- A $50 fee will be charged for returned checks due to insufficient funds or closed accounts.
- Accounts turned over to a third party for collection will incur an additional charge of at least 50% of the total balance to cover attorney’s fees and collection costs.
If you have any questions about this payment policy, please contact our billing staff. We are here to help.